Department of Social Services

Susan Goad
DirectorP.O. Box 99220 Commons ParkwayDaleville, VA 24083
Monday – Friday

8:00 a.m. – 4:00 p.m.

Phone: (540) 591-5960

Fax: (540) 591-5969


CommonHelp logo

To apply online for SNAP, TANF, Medical Assistance, and/or child care, click the CommonHelp link above.


The Social Services Office will be closed to the public beginning Wednesday, July 8th until further notice. Please contact the office by phone or email for services during this time.



  • Adoption
  • Adult and Child Protective Services
  • Childcare
  • Emergency Assistance
  • Energy Assistance
  • Foster Care
  • Medical Assistance (Medicaid)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Temporary Assistance to Needy Families

For a complete list of services, including information on eligibility and how to apply, please contact the Department.


Other Resources

The overall goal of the Botetourt Resource Center is to strengthen the community of rural Botetourt County by offering a link to social and human services.

33 Bedford Street, Buchanan, VA 24066
Phone: (540) 254-1468
Fax: (540) 254-2302

P.O. Box 598 24004
502 Campbell Ave. SW
Roanoke, VA 24016

Office: (540) 985-0131
Fax: (540) 982-2935

This private, non-profit organization administers over 20 community services that provide nutrition, education, advocacy and socialization.

Botetourt County – (540) 580-5085

Main – (540)345-0451


Social Services Disclaimer

In accordance with the Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability. To file a complaint of discrimination, call (800) 795-3272 (voice) or (202) 720-6382 (TTY), or write to:

USDA, Director
Office of Civil Rights
1400 Independence Ave. SW
Washington, D.C. 20250-9410

USDA is an equal opportunity provider and employer.

Freedom of Information Act (FOIA) Officer: Susan Goad